Our cancellation conditions

The booking can be canceled free of charge until 6 p.m. on the day of arrival. After that 75% of the stay will be charged as a cancellation fee.

If the booking is made during a trade fair period, the deadline for a free cancellation is 7 days before arrival. After that 75% of the stay will be charged as a cancellation fee.

A free early departure is possible if the next night is canceled by 10 am the day before. Otherwise 75% of the stay will be charged as a cancellation fee.

Cancellation free of charge is possible up to 4 days before arrival. After that 30% of the stay will be charged as a cancellation fee.

If the booking is made during a trade fair period, the deadline for cancellation free of charge is 8 days before arrival. After that, 30% of the stay will be charged as a cancellation fee.

A free early departure is possible if the remaining stay is canceled 4 days before the new departure date. Thereafter, 30% of the stay will be charged as a cancellation fee.

Cancellation free of charge is possible up to 14 days before arrival. After that, 60% of the stay will be charged as a cancellation fee.

If the booking is made during a trade fair period, the deadline for cancellation free of charge is 28 days before arrival. After that, 60% of the stay will be charged as a cancellation fee.

Early departure free of charge is possible if the remaining stay is canceled 14 days before the new departure date. After that, 60% of the stay will be charged as a cancellation fee.

  • Cancellation up to 04 weeks before arrival " free of charge
  • Cancellation up to 02 weeks before arrival " 50% of the total amount
  • Cancellation up to 01 day before arrival " 90 % of the total amount
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  • Should individual rooms be canceled (max. 25% of the total booking), this is possible free of charge until 6 pm on the day before arrival. After this time and in the event of a no-show, 75% of the stay will be charged as a cancellation fee.
  • During the trade fair period:
  • Cancellation up to 06 weeks before arrival " free of charge
  • Cancellation up to 04 weeks before arrival " 25% of the total amount
  • Cancellation up to 02 weeks before arrival " 50% of the total amount
  • Cancellation up to 03 days before arrival " 90 % of the total amount
  •  
  • Should individual rooms be canceled (max. 25% of the total booking), this is possible free of charge until 6 pm on the day before arrival. After this time and in the event of a no-show, 75% of the stay will be charged as a cancellation fee.